We ship from overseas, and the estimated delivery time is 14 TO 20 days. If you cannot receive the goods within this time, please do not purchase. Tracking details will only be updated at the last mile (estimated 10 To 12 days); MAKRO will be no tracking details for the initial import delivery. Please refer to the first image; we will ship according to the information in the first image. Thank you for your understanding.-· Thickened Handle· Spacious Main Compartment· Ergonomic Back Cushion· Versatile Design· Water-Resistant Fabric· - To minimize strain and pain, packs should not be loaded with more than 10 to 20 percent of your child's weight (i.e. 20kg kids should not carry more than 2.5kg of weight)· - Encourage your child to stand up straight and use both shoulder straps to distribute the weight evenly· - Adjust the straps so that the pack sits above the hips to minimize lower back pain· - Encourage your child to carry the pack only when absolutely necessary. Otherwise, hang it in the locker or cubby· - Encourage your child to tell you if they feel back, neck or leg pain when carrying the pack. This may be due to improper fit or size· - Top handle with soft cushion.· What's in the box· 1 x The Trend School Bag Grade 1 -7·