| Warranty Service Type | - Warranty Claim Process To initiate a warranty claim, please follow these steps: Contact us via email at wecare@mybutchersblock.co.za with the subject line “Warranty Claim” and provide the following details: Your full name and contact details. Proof of purchase (receipt or order number). A detailed description of the issue. Photos or videos clearly showing the defect Our team will review your claim and determine if the product qualifies for a warranty replacement or repair. If the claim is approved, we will arrange for the product to be repaired or replaced at no additional cost to you. In some cases, you may need to return the product to us, and we will cover the return shipping costs for approved claims.
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