water is seeping through the sides and not through the filter!

Arrived so quickly and in perfect condition I am satisfied

As we were assembling the product we went through the instructions. Followed every step. The filter would not seal properly. The water kept running through the sides. Which means that the water is not going through the filter and we would be drinking dirty water. We then happen to see that there was a manufacturer fault. There were holes in the plastic that would let the dirty water through in anyway. We tried sealing the holes, tried using thread seal tape to seal the filter properly, just ...

After a few hours, the water stopped filtering through the filters and started to leak on the sides. I took the whole dispenser apart and reassemble it again, to the letter of the instructions, but it just did not work. Then, there was a problem returning the whole thing because the ceramic filter looked used. It is because it is such a bad product. Just don't buy it.

Had to return this product as it did not fit my machine

Seems like a total waste. After about an hour I might have about two spoons of water. Literally about 10 ml.
I cannot find any article or review that states what the water flow should be. It seems it will take a few days to filter about 1 l of water.
Why does it not state the flow rate clearly on the box? The item is basically useless.